VoltSell

Privacy Policy

VoltSell is operated by QuickSell Pty Ltd and respects your right to privacy under the Privacy Act 1988 (Cth). We are committed to protecting your personal information in accordance with Australian privacy principles and international standards where applicable.

1. What We Collect

We collect the email address you use to sign in via Firebase Authentication, along with any proposal inputs you choose to save to the platform (e.g. customer names, energy usage, installation address, system configuration).

2. Legal Basis and Use of Data

We collect and process your personal data based on your consent and our legitimate interest in providing and improving the VoltSell service. Your data is used solely for delivering functionality such as proposal generation, cost calculation, PDF output, and subscription billing.

3. Third-Party Services

We use the following third-party services:
Firebase (authentication, hosting, data storage)
Stripe (payment processing)
Postmark (email delivery)
Netlify (platform hosting)
These services may process limited personal data in accordance with their own privacy policies and data protection frameworks.

4. Data Storage and Security

All data is encrypted in transit using HTTPS and securely stored by our infrastructure providers. Access is restricted to authenticated users and administrators only.

5. Location of Data

Data may be stored on servers in Australia, the United States, or other regions depending on our service providers. All such data is handled under strict security protocols and in compliance with applicable laws.

6. Your Rights

You may request access to or deletion of your personal data at any time by contacting us at support@quicksellhq.com. Note: data required for invoicing or tax purposes may be retained for compliance reasons while your account remains active or within the statutory retention period.

7. Data Retention

Proposal data is deleted upon account closure after a 30-day grace period unless an earlier deletion request is submitted. Billing records are retained in accordance with Australian law for compliance and auditing.

8. Cookies

VoltSell uses functional cookies to manage login sessions via Firebase. These are essential to core platform functionality and are not used for advertising or tracking.

9. Children’s Privacy

VoltSell is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children.

10. Contact Us

For questions or concerns about this policy, email us at:
📧 support@quicksellhq.com

Last updated: May 2025

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